Shipping & Returns

Please visit our Returns Policy page for additional detail.

Please visit our Shipping Policy page for additional detail.


Yes! Please call our customer service team at (616) 246-8700 and they'd be happy to set this up.

Buying Pallet Rack

Used pallet rack can be just as safe as new pallet rack depending upon your needs and how the dealer qualified the used material.

Since, not all used pallet rack dealers qualify material in the same ways, you should look for:
- Material that was/is stored inside
- Minimal rust
- No cuts or dents

If used pallet rack is stored outside, then it is subject to rain, snow and other weather conditions that it wasn't designed to withstand. This can lead to visible rust and/or rust on the inside of the material. If it rains on pallet rack beams, water can get trapped in the beam and you won't know you have an issue until it either snaps in half or you go to install it and water rushes out one end. 

Cuts and dents are another sign that the rack wasn't handled in the best fashion. Just like a car that is missing a fender or has large dents in the door, it begs the question: What else happened to this that I can't see?

Finally, we recommend used pallet rack for easy, non-complex installations. If you're developing a 30' tall, automated retrieval system, used rack probably isn't the best idea. But, if you're storing 10k pounds worth of material on 12' or 16' tall rack, used pallet rack is just as safe as new and can save you up to 40%.

That said, used rack is sold as-is, where-as because we can't guarantee capacity.

There have been many styles of pallet rack developed over the years. Unfortunately, most were created in an attempt to limit your ability to add on in the future or use other manufacturers. 

Some of the 'old' styles of pallet rack include:
- Speedrack
- Keystone
- Bolt-on
The older styles typically required hardware or bolts to connect the pallet rack beams to the pallet rack uprights.

The industry has now moved almost exclusively to teardrop style pallet rack because this style of rack doesn't require any bolts or clips. It is therefore easier to install because the beams just 'snap' in to place. Furthermore, most teardrop style pallet rack is interchangeable. While we wouldn't recommend mixing manufacturers on large, complex projects or in situations where you are pushing the rack to its structural limits, most users are fine to mix manufacturers.

We say this because we find most users might be storing 10k pounds of material on 12' or 16' tall rack. In this case, you're likely only using 30% to 50% of the rack's structural capacity.  So, even if the beam isn't a 100% perfect match with the upright, you shouldn't have to worry about it failing.

Most rack manufacturers will tell you that their product utilizes unique and proprietary components. In reality, teardrop style rack is generally interchangeable in most situations. 

That said, we wouldn't recommend mixing manufacturers if your rack is brand new. As this may void the original equipment warranty. 

The key is to ensure the beam-to-column connection is solid as it is of vital importance in the proper structural analysis of your pallet rack system. Thus, if you intend to utilize the rack to its full potential, it'd be worth your time to match manufacturers. But, if you are only putting 10k pounds on a pallet rack upright rated for 30k pounds, it's unlikely that using products from different manufacturers will have serious adverse effects.

ASL offers a conditional warranty on the sale of all new products. Please refer to our Terms & Conditions for additional details.

It is generally not a good idea to tie racks to the wall, becuase forces from the building can be transferred to the racks, and forces from the racks can be transferred to the building.

If the height to depth ratio of the pallet rack system is such that a single row needs extra stability, heavy-duty anchor patterns with larger base plates or cross aisle tie configurations can be used rather than wall ties.**

When standing a single aisle of rack, we also recommend you consider adding additional safety products such as rack back or nylon mesh netting to ensure product doesn't accidentally fall off the rack and injure someone.

**Source: Rack Manufacturer's Institute,

Installing Pallet Rack

Not necessarily. Most local building codes require racks over 8' to be anchored to the floor. The RMI specification requires at least one anchor per column. Additional holes are often provided in the base plate as alternatives in case there is interference from floor reinforcements.**

**Source: Rack Manufacturer's Institute, 

Pallet rack systems are often subject to local building codes. The pertinent building code is usually required by a municipality, county or state. Most municipalities follow the NFPA model codes, which begin to regulate pallet rack systems when they reach over 12' high. 

Occasionally, local requirements may differ slightly from the more generally-applied national and international building and fire codes. The user should determine from local authorities which code is applied. 

ASL can provide permitting services for most municipalities in Michigan. Give us a call and let us show you what we can do - (616) 246-8700

If the upright was struck from the side or head-on, you’ll want to measure the deviation the strike produced. Whereas, you'll if it is twisted, punctured or missing bracing, you’ll want to repair or replace the upright.

The Rack Manufacturer's Institute (RMI) recommends deflection be less than = Length / 180. Thus, a beam that is 96”L, should have no more than 0.5” of deflection. A beam showing more deflection, should be checked and/or replaced. Furthermore, beams showing obvious damage from a collision should also be replaced.

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